Prestigious Law Firm Eliminates Barriers to Collaboration
A 2018 Top Five Innovative Law Firm (Financial Times) noticed a growing reluctance and fear around using touch panels in collaboration spaces. With client collaboration as a key element to their success, they needed a solution that would excite users and encourage use of their collaboration spaces.
As the world has become accustomed to everything-mobile and easy-to-use apps, the solution was clear: bring collaboration control to user’s phones and tablets. To accomplish this, we installed a PepperDash Mobile Control server to provide the user-interface, access management control, and communication required with the in-room control systems. We then modified the existing Crestron control systems to be compatible with the Mobile Control server and subsequently redeployed the software on the clients infrastructure. With a focus on software-centric solutions, this was accomplished without requiring the purchase or installation of additional hardware.
By implementing PepperDash’s Mobile Control solution, users no longer have to use what had become a symbol of complexity: the meeting room touch panel. Users can now walk into a room and begin controlling the collaboration and in-room systems from the convenience and comfort of their mobile phone or tablet.
By bringing presentation control to a format users are already comfortable with, guests no longer need to seek help or training to utilize collaboration spaces: freeing up support resources and improving the client experience.